HAVE I . . .
ACCEPTED OR DECLINED TRAVEL INSURANCE?
If you have not already accepted or declined travel insurance, please take a moment to tell your travel agent your decision.
COMPLETED ONLINE CHECK-IN?
Must be done no later than 4 days prior to your sail date. Check accuracy of all guest information, set up your onboard account, select boarding time, review the contract and print your Port Arrival Form.
SECURED PROPER DOCUMENTATION?
Disney Cruise Line will deny boarding to Guests without proper documentation. Be sure you have what you need.
BOOKED MY EXCURSIONS & OTHER RESERVATIONS?
Kingdom Concierge recommends pre-booking your excursions, adult only dining reservations and select experiences before availability and preferred times are gone. If you need help, let your agent know so they may assist you. Cancellations can be made up to 3 days prior to the cruise departure date, unless otherwise noted on a specific activity. After that time, all reservations are final and non-refundable.
DECIDED IF I WANT TO PRE-PURCHASED MY PHOTO PACKAGE?
Pre-purchase your professional cruise photos for a 15% savings. Choose digital and/or print packages.
DOWNLOADED THE NAVIGATOR APP?
This free app allows you to access the onboard chat feature, view maps of the ship, activities, schedules and menus.
have i told my agent . . .
MY FLIGHT INFORMATION & GROUND TRANSPORTATION?
If your agent did not book your flight and ground transportation, let them know your plans. Your agent can arrange transportation from the airport or Walt Disney World to the port of departure and have other recommendations if you have a large traveling party.
MY BEFORE & AFTER CRUISE PLANS?
Kingdom Concierge highly recommends planning at least a pre-night stay in the vicinity of your port of departure. You do not want to have a flight cancelled or delayed on the day you are to board the ship. Your agent can book many of the popular hotel chains at competitive and even better prices than online. What about transportation to and from the port? Your agent can also make those arrangements for you.
IF I WANT TO PRE-PAY MY GRATUITIES?
It is customary to give gratuities in recognition of exceptional service, which you’ll receive in abundance aboard the ship. Disney Cruise Line gives you the option to pay the suggested gratuity in advance no later than 3 days before your cruise begins. If you wish to change the amount of a gratuity or pay the gratuity in cash, you can do this at the Guest Services desk on your cruise ship.
IF I NEED A MOBILITY SCOOTER RENTAL?
If you need to a mobility scooter (ECV) during your vacation, your agent can reserve that for you.